What is typical turnaround time on my order?
What if I need my order sooner than 7 – 10 business days?
Rush Fees apply and are based on how quickly of a turnaround is.
What is the spoilage rate?
White or light colored garment without an underbase 2%
Dark garment with an underbase 4%
We aim to deliver a 0% spoilage on the prints / decorations and if possible will work to resolve any issues. We can not be held liable for any imperfections to the garment(s) from the manufacturing, shipping or prior to being in our physical possession.
Can I request a sample?
Yes. The cost varies depending on the sample and process being used. We reserve the right to deny a sample request as it is not always feasible.
Can I add to my order after it is submitted?
Yes… up until your order goes into production then it is a no. Adding items to an order may delay production until all new additional items are received.
What is screen printing?
Screen printing is the process of using mesh stencil (screen) to push ink through onto a surface which is then dried with heat (cured) in order to fuse the ink to the print surface.
What is embroidery?
Embroidery is the process of sewing digital designs in extreme accuracy and detail with the help of machines. This process uses thread and requires a special file called "DIGITIZING"
What is graphic design?
Graphic design is the converting of ideas and artwork into high resolution images ready to be made into Films for screen printing.
Can you rush my order?
Yes! Rush fees apply and are based on how quick of a turnaround is requested.